Free standard shipping to the Continental USA for orders over $250 usd

Manufacturer's Warranty

image7

30 day limited Manufacturer's Defect Stick Warranty:

From the consumer date of purchase there is a 30-day limited warranty on retail composite sticks. Reckless Hockey, LLC  hockey equipment manufacturer will provide a one-time replacement of your composite stick IF BROKEN DUE TO A MANUFACTURING DEFECT within 30 days from the consumer date of purchase.

Important Instructions:

  • If you feel your stick has broke due to a MANUFACTURING DEFECT you must email us immediately at warranty@recklesshockey.com
  • We will send you a confirmation email with instructions how to return the broken stick.
  • Once you have received the confirmation email you must return your broken stick along with the original receipt within 14 days from the date the return was created. All shipping expenses are the responsibility of the consumer.
  • Broken sticks are not eligible for a refund, regardless of the nature of the break.
  • Upon examination of returned stick, if Reckless Hockey, LLC determines that there is a manufacturing defect, we will ship the same or equivalent model stick replacement to the address you provide. We must have a full mailing address as we cannot ship to P.O. Box numbers.  Again all shipping expenses are the responsibility of the consumer.
    • Manufacturing defects does NOT include breakage due to contact with other players, skates, sticks (i.e. slashing), boards, nets, use on asphalt or cement surfaces, etc. and hence no replacement, under this warranty, will be offered in those cases.  If this is the case please see 180 day Replacement Plan.
  • Reckless Hockey, LLC reserves the right to substitute if the requested model is not available. Please note the one time replacement stick is not covered under the 30 day limited warranty.
  • The warranty policy does not cover any breakages due to misuse or abuse. Sticks that have been abused or altered, or exposed to an open flame or other heat source are not covered by the Warranty. We will not return or repair the stick/shaft/replacement blade or provide a refund. 
  • ‚ÄčIMPORTANT EXCLUSIONS/LIMITATIONS
    This warranty limits the duration of any implied warranties, such as the warranty of merchantability or fitness for a particular purpose, to the duration of this express warranty. In addition, this warranty excludes our liability, special, indirect or consequential damages.
  • Warranty does not apply to any clearance items.